System Map Service Design Guidelines & Delivery Standards

Metro is updating its service guidelines, which provide a framework for transit network design and operation. Public comments are welcome through March 21. Email them to or mail to: Service Planning, 181 Ellicott St, Buffalo, NY 14203. The draft is available here.

Eye Schedule Changes

A number of Metro schedules changed Sunday, March 7. Check on yours at our schedule page

Icon Rail Single Tracking on Metro Rail

Single tracking takes place overnight, starting after 9 pm. This means inbound and outbound trains must both use the same track. We are running a regular schedule, but your boarding platform may change, which will be posted at your station. The Single Tracking schedule and project details can be found here. Thank you for your patience.

Elevator Elevators Closed

Summer Best Station: The elevator serving the outbound track at Summer Best Station is running again as of March 8, 2021. Thank you for your patience as we completed these necessary repairs. All elevator and escalator status information is available here.

Icon Faregate Construction at Metro Rail Stations

Ticket Vending Machines are being moved in Metro’s underground stations, as part of Metro’s ongoing improvements the fare system. TVMs remain fully functional and close to their previous locations.

Download Construction at Utica Station

The Utica Station bus loop is under construction.
Board the 13 Kensington on Main Street.
Board the 12 Utica eastbound (to University Station) across Utica Street.
We apologize for the inconvenience.

Icon Texting Text or Email
Text or Email to find out when your next bus is arriving
Metro has a few ways to tell you when your bus is coming. Pick the one that's right for you.


NFTA-Metro   |   181 Ellicott St.   |   Buffalo, New York 14203
NFTA 716-855-7300   |   NFTA-Metro Customer Care 716-855-7211   |   TTY/Relay 711 or 800-662-1220
Niagara Frontier Transportation Authority Metro Bus & Rail Buffalo Niagara International Airport Niagara Falls International Airport