Online Shopping Policy - We are not responsible for lost or stolen passes. All sales are final. Please allow 3-5 business days to ensure delivery of your pass by the first day of the following month.
Shipping and Delivery - Passes for the following month will be shipped after the 15th day of the current month. Please allow 3-5 business days to ensure delivery of your pass by the first day of the following month.
Passes will not be refunded or exchanged.
On-line purchases are handled through PayPal. Questions regarding recurring or one-time payments should be directed to (888)-221-1161.
To purchase a pass with a Commuter Check MasterCard please call our Cash Office monday-friday at 716.855.7200.
Ticket vending machines
Ticket Vending Machines are located in all Metro Rail stations, Metropolitan Transportation Center, Portage Road Transportation Center and Niagara Falls Transportation Center. These machines accept U.S. coins, $1, $5, $10 or $20 bills. For Metro Rail you may purchase a round trip ticket or a one-way ticket. Please note, one-way tickets are only valid in one direction and for one hour after purchase.